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VJ Support Services

Drafted for VJ Support Services Pty Ltd (ABN 91 679 014 281, NDIS Registration 405 354 9487), structured to match the flow of a comparable NDIS provider’s Terms and Conditions page, with entirely original wording throughout. This is general-purpose drafting, not legal advice — please have it reviewed by a qualified professional before publishing

Terms and Conditions

Application, Variation and Termination of These Terms and Conditions

These Terms and Conditions apply to the website operated by VJ Support Services Pty Ltd (ABN 91 679 014 281, “VJ Support Services”, “we”, “us”, “our”). By accessing or using this website in any way, you agree to be bound by these Terms and Conditions. We may update, amend or replace these Terms and Conditions at any time, at our discretion and without prior notice. Changes take effect as soon as they are published on this website, and any continued use of the site after that point means you accept the revised terms. We may also suspend or discontinue this website, or any part of it, at any time and without notice.

Privacy

By using our Site, users agree that they consent to: The conditions set out in this Privacy Policy; and The collection, use, and retention of the data listed in this Privacy Policy.

Disclaimer and Liability

We aim to keep the content on this website accurate, current and useful, but we make no guarantee that it is complete, error-free, or up to date at every moment. We accept no responsibility or liability for any content or material published on this site. We do not warrant that this website, or any files available through it, are free of viruses, harmful code or other defects. To the fullest extent the law allows, we exclude all warranties, guarantees, conditions and terms that might otherwise be implied by legislation, common law or custom in connection with this website or any linked third-party websites — including any implied warranties of merchantability, fitness for purpose, or non-infringement. We are not liable for any indirect or consequential loss arising from your use of this website or its content, including lost revenue, lost profits, lost data, loss of anticipated savings, reduction in the value of equipment, or any penalty or fine imposed by a regulator.

Intellectual Property

All intellectual property in the content of this website — including text, images, graphics and the VJ Support Services name and logo — belongs to VJ Support Services Pty Ltd, except where a third party holds those rights. Nothing on this website grants you a licence to use that content. You may not copy, reproduce, modify, republish or otherwise use any part of this website, including our logo, without our prior written consent. You must not present content from this website as your own, frame this website within another site, or copy and repurpose sections of it elsewhere. Where images on this website are sourced under licence from third-party platforms (such as stock image or design libraries), those images remain subject to that platform’s licence terms and must not be reused, copied or modified independently of this website.

How We Use Your Information

We use personal and health information to
  • Assess referrals and plan appropriate support
  • Deliver, coordinate and review NDIS supports
  • Deliver, coordinate and review NDIS supports
  • Communicate with you, your family, or your support coordinator
  • Meet our legal, regulatory and NDIS compliance obligations
  • Respond to feedback, complaints and enquiries
  • Assess employment applications
  • Improve our services and website

Disclosure of Information

We do not sell your personal information. We may disclose information to:
  • Support workers and staff directly involved in your care
  • Deliver, coordinate and review NDIS supports
  • Your NDIS plan manager, support coordinator, or the NDIA, where relevant
  • Allied health or medical professionals involved in your support, with consent
  • The NDIS Quality and Safeguards Commission, where legally required
  • Government agencies or law enforcement, where required by law

Cookies and Other Website Features

This website uses cookies to recognise returning visitors, understand how the site is used, remember your preferences, and support core site functionality and security. By continuing to use this website, you consent to our use of cookies as described here. You can disable cookies through your browser settings at any time, though doing so may limit some features of this website. Information collected via cookies may include
  • The pages or services you access on this site
  • Your browser and operating system
  • The date and time of your visit
  • The website you arrived from, if applicable
Cookies used on this website do not collect personal details such as your name, email address or phone number. We use third-party analytics tools, such as Google Analytics, to help us understand how visitors use this site. Further detail is available in our Privacy Policy. This website also relies on JavaScript for core functionality. We recommend keeping JavaScript enabled in your browser for the best experience.

Governing Law

These Terms and Conditions, and any dispute arising from them, are governed by the laws of Victoria, Australia. You and VJ Support Services both submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

Contact Us

For privacy-related questions or requests, contact us at: Email: info@vjsupportservices.com.au